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Our global network of air freight, ocean freight, and warehouse solutions are available to you worldwide! Shipping by air, sea, or in need of a warehouse or trucking service?
At Delite Atlantic Logistics, we are committed to ensuring a seamless and hassle-free experience for our customers. Our Cash on Delivery (COD) refund policy is designed to address any concerns promptly and transparently.
Damaged or Defective Items: If the delivered item is damaged, defective, or not as described, you are eligible for a refund. Please notify us within [X days] of receiving the shipment.
Incorrect Deliveries: If you receive the wrong item or an incomplete order, we will process a refund after verifying the claim.
Return Approval: Refunds will only be processed for items approved for return. Returns must be initiated within [6-7days] of delivery.
All Funds paid by any customer due to country or state regulations will be refunded cash upon delivery
Contact Customer Support: Reach out to our customer service team via [email/phone/live chat] and provide the following details:
Tracking number Proof of Payment (receipt or invoice) Photographic evidence of the damaged/incorrect item (if applicable)
Once your claim is submitted, our team will review and verify the issue. We may request additional details if necessary.
Refunds are typically processed within same day of delivery and for returns it is after the returned item is received and inspected.
Items not returned in their original condition or packaging. or Claims made after the stipulated return period. and also Products marked as non-refundable at the time of purchase.
